Coronavirus (COVID-19)

COVID-19 testing update:

Due to a national shortage of testing supplies, in most cases a video visit is needed before you can be tested for COVID-19. Call 1-800-916-1836 to schedule your video visit. 

Visitor guidelines

We’re constantly reviewing our patient and visitor policies to help protect our patients and communities. The most up-to-date information is posted here.

For all patients and visitors:

  • You’re required to wear a mask or face covering at all times while in our locations.
  • You’ll be screened for symptoms of COVID-19.

Hospital visitor guidelines

For everyone’s safety, we’re encouraging patients to find alternative ways to connect with their loved ones, such as FaceTime, Skype, Google Duo, etc.  Our patient care teams can help arrange video chats and more.
No hospital visitors allowed at this time.

Exceptions to our hospital visitor guidelines include:

  • Pediatric, newborn and special care nursery patients – Parents/legal guardians (only one person for COVID-19 patients)
  • Birth center patients – One support person per stay
  • Patients who need additional assistance – A caregiver or attendant
  • Compassionate care patients (end-of-life patients)


Clinic visitor guidelines

Each patient may have one adult visitor if support is needed. If you are sick, you will not be allowed to attend the clinic visit with a patient.

Exceptions to our clinic visitor guidelines include:

  • Pediatric patients – One parent/legal guardian preferred, unless two are needed for additional support (only one person for COVID-19 and dental patients)
  • Patients who need additional assistance – A caregiver or attendant


If you need in-person or emergency care, don’t delay. We’re open and ready to care for you, with rigorous safety and cleaning protocols in place to help keep you healthy.For more information on COVID-19, please visit our COVID-19 information hub.

Quick Facts
Visitor Guidelines

There are no visitors allowed in the Emergency Department (compassionate exceptions may apply per unit manager).

Outpatient Clinic visits and services are to have no visitors unless assistance is needed for the visit.

Same Day Surgery patients are to have no visitors (compassionate exceptions may apply per unit manager).

Inpatients are to have no visitors.

Birth center patients can have one support person per stay.

Masks are required for the duration of the visit, including in patient rooms. Valve masks are not acceptable.

Visitors are required to social distance 6 feet from their loved one and care teams at all times.

Scroll to Top